Final_question n0.5

As a topic before KBS, DSS and VO, identify and describe one company that adopts an MIS. Include in your discussion, how MIS help and support the company, its managers and other employees, in their problem solving and decision-making.Do this in two paragraphs at least.

Sybase is the largest global enterprise software company exclusively focused on managing and mobilizing information from the data center to the point of action. Sybase iAnywhere has unveiled Afaria 6.0, the latest version of its comprehensive mobile management and security solution that helps organizations of all sizes to ensure that mobile data, and the devices on which it is stored, are up-to-date, reliable and secure. The launch of Afaria 6.0 comes in response to demand from local organizations for a better way to manage the rapidly growing numbers of smart phones and other Internet-connected devices now being used as efficiency tools for staff members who frequently work in service and support roles outside the office.

With Afaria 6.0, organizations can now address this escalating security concern by managing all security policies from a single console, and can be assured of interoperability among the security technologies on their workers' handheld devices." The latest version of Afaria 6.0 is enhanced with antivirus and firewall technology, addressing growing concern over an increase in malware, viruses, hackers and spam targeting handheld devices. These new security components, combined with Afaria's award-winning mobile device authentication and encryption technology, provide complete protection for Windows Mobile, Symbian and Blackberry mobile devices from viruses, data compromise, hackers and the effects of mobile device loss or theft. Afaria 6.0 provides a broad, mobility security solution that incorporates mobile antivirus and firewall protection and cost-effectively puts the MIS department back in control of the complex situation for managing all mobile devices and information.

http://www.ap.sybase.com/gvswse/site/ap/content.jsp?_doc_id=2730

Final_question n0.4

TOPIC: THE KNOWLEDGE - BASED SYSTEMS (KBS)
Question # 3:
1. Describe or define KBS.
2. Distinguish KBS from MIS.
3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.

1. A knowledge-based system is a computer program that reasons and uses knowledge to solve complex problems. Traditionally, computers have solved complex problems using arithmetic algorithms created by programmers. With knowledge-based systems, human knowledge is captured and embedded explicitly within a program in a symbolic format.


2. KBS is a collection of facts and the relationships among them that mimic the decision-making process in an expert's mind and constitute a major component of an expert system. While MIS provide important tools supporting delivery and adding credibility to your organisation. Access stored information easily and manipulate it for your needs, your clients’ needs and your funders’ needs. Control flow of information into, around and out of your systems.

3. Business organizations are coming to view knowledge as their most valuable and strategic resource, and bringing that knowledge to bear on problems and opportunities as their most important capability. They are realizing that to remain competitive they must explicitly manage their intellectual resources and capabilities. Knowledge-based competitive advantage is also sustainable because the more a firm already knows, the more it can learn. Learning opportunities for an organization that already has a knowledge advantage may be more valuable than for competitors having similar learning opportunities but starting off knowing less. For example, an organization who uses KBS in their system, they can draw inferences from it, the computer can now be put to some practical use as a problem solver and decision maker by searching the knowledge base for relevant facts and relationships, the computer can reach one or more alternative solutions to the given problem of a company. The computer's knowledge base and inferencing capability augment those of the user.

http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm

http://www.bookrags.com/research/knowledge-based-systems-csci-03/

Final_question n0.3

TOPIC: THE VIRTUAL OFFICE (VO)
Question # 3:
1. Describe or define VO.
2. Distinguish VO from MIS.
3. Illustrate (give examples) how VO can improve company's competitive advantage and organizational performance.

1. Virtual Office is defined as a mobile or remote work-environment equipped with telecommunications links and basic 0ffice furniture, but without a fixed office space. It is a term for shared office services, which normally includes business address, mail courier services, phone services, fax services, answering services, web-hosting services and meeting and conference facilities.

2. Virtual Office suggests that office work can be done at virtually any geographical location as long as the work site is linked to one or more of the firm's fixed locations by some type of electronic communications capability. While MIS deals with planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management. It is a system based on the database of the organization evolved for the purpose of providing information to the people of the organization. It focuses to descipline.

3. VO can improve company's competitive advantage and organizational performance by overcoming the workplace with electronics and thereby makes possible several real advantages. Such as reduced equipment and facility cost where the firm does not have to have such a large office capacity and office equipment, since some employees are working elsewhere, making possible reduced cost for office rents; social contribution wherein VO makes it possible for the firm to employ persons who would not otherwise have an oppurtunity to work, and it therefore provides the firm with an oppurtunity to express its social conscience; and formal comminication network. For example, the telecommuters must be kept informed about and provided with specific instructions, more attention is given to the communication network than is ordinarily the case. In the traditional office setting, much information is communicated in casual conversation and by observation. The increased attention to the telecommuters needs has the potential for producing better communications than when all employees work can continue. These advantages are advantages that accrue to the firm, and VO demands cooperation by both the firm and the employees if it is to succeed.



http://www.packet8.net/business_services/switchboard.aspx
http://www.bookrags.com/sk/virtual+office

Final_question n0.2

TOPIC: THE DECISION SUPPORT SYSTEM (DSS)
Question # 3:
1. Describe or define DSS.
2. Distinguish DSS from MIS.
3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance. Cite your reference.


1. Decision Support System is a term referring to an interactive computerized system that gathers and presents data from a wide range of sources, typically for business purposes. It is a computer-based system that enables management to interrogate the computer system on an ad hoc basis for various kinds of information on the organization and to predict the effect of potential decisions beforehand. This system supports technological and managerial decision making by assisting in the organization of knowledge about ill-structured issues.

2. DSS and MIS are similar from each other. MIS supports DSS because it is a system that provides the organizations managers with the tools that helps them organize, evaluate and efficiently run their deparments. In order to provide past, present and prediction information
MIS helps or supports DSS in making operational, tactical and strategic decisions. It gathers relevant datas both from outside and inside the organization and also supports technological and managerial decision making in assisting the organization of knowledge about ill-structured issues.

3. A decision support system creates a competitive advantage if three criteria are met. First, once the DSS is implemented, it must be used and it must become a major or significant strength or capability of the organization. Second, the DSS must be unique and proprietary to the organization. Third, the advantage provided by the DSS must be sustainable until an adequate payback is received, usually at least three years. Managers who are searching for strategic investments in information technology need to keep these three criteria in mind. Just because a vendor says a product will create a competitive advantage doesn’t make the claim true. A competitive advantage means an organization does something important much better than its competitors. For example, providing a DSS to customers can differentiate a product and possibly provide a new service. Differentiation increases profitability when the price premium charged is greater than any added costs associated with achieving the differentiation. Successful differentiation means a firm can charge a premium price, and/or sell more units, and/or increase buyer loyalty for service or repeat purchases. In some situations, competitors can rapidly imitate the differentiation, and then all competitors incur increased costs for implementing the DSS.

SOurces:(http://www.answers.com/topic/decision-support-system);

(http://www.b-eye-network.com/view/6501)

Final_question n0. 1

Research one company from the Internet and describe their MIS strategic plan in 1-2 paragraphs. Discuss too the impact of this strategic plan on the company's management, competitors, customers and the company as a whole. Evaluate how can this strategic plan be applied to any local company in the Philippines. Discuss too the possible effect on the company.

Sony is one of the leading manufacturers of electronics , video, communications, video game console and information technology products for the consumer and professional markets.
Sony establishes corporate IS solutions to reinforce information systems capabilities for more efficient management in digital era.
The new organization will allow Sony to prepare itself for the emerging digital era by reinforcing its management information system. They implemented a number of corporate structural changes in recent years. Sony's divisional company structure was first introduced in 1994, and it was further enhanced in 1996. Sony also reorganized its board of directors and created corporate executive officer positions in 1997.

In response to changes in the business environment brought about by digitization and the growth of a networked society, the Sony Group has diversified its business operations to include digital satellite broadcasting, electronics, entertainment, insurance and finance. Sony hopes to use ISS to further strengthen its information systems capabilities in order to enhance the speed and flexibility of management decisions. The objective of ISS will be to improve the efficiency of Sony's management information systems (MIS) infrastructure and increase the role of MIS in strategic planning and business promotion.

Midterm-Questi0n n0.2

Research 1 company and describe how they protect their company from internet risks.

Security Bank and Trust Company is a full service, locally owned, community bank that has proudly served the Miami, Oklahoma area since 1922. They are committed in protecting their customers personal information. Their customer’s online security is very important to for them. In order to deliver Internet banking, We are committed to protecting your personal information. Our customer’s online security is very important to us. In order to deliver Internet banking, they have been implementing security procedures for customers. When you sign into your Security Bank and Trust Company account with your User ID and Password, they are sent from your computer to ours through a 128 Bit-encryption using Secure Socket Layer (SSL) protocol technology. This method allows you to establish a secure connection to communicate with the bank, ensuring that no one else can read your information. Once the secure connection has been established between your browser and our server, you gain access to your account(s). Transactions sent to their banking server must pass through a filtering router system and firewall and the system is monitored 24-hours a day, seven days a week in order to protect your information.

Also, research for possible risks or dangers and/or impacts of internet - related crimes to a company.

One possible risks that may occur to any company is "identity theft." It occurs when someone acquires your personal information and uses it without your knowledge to commit fraud or theft. It is a serious crime and cases are growing. An all-too-common example is when an identity thief uses your personal information to open a credit card account in your name.

No matter how cautious you are, there is no way to completely prevent identity theft from occurring. But there are ways you can help minimize your risk. This page contains valuable information on how you can protect yourself by managing your personal information wisely, the warning signs of identity theft, and what to do if you do become a victim.


source:(http://www.sbtmiami.com/onlineBanking.asp)

Midterm-Question n0.1

1. Research 1 company that makes use of E-commerce.Describe the nature of this company in 1-2 paragraphs.
SAN FRANCISCO– Philippine banking giant BDO Remittance that has recently merged with Equitable PCI bank (EPCI) and XOOM Corporation, the fastest-growing global online money transfer company, have announced a strategic partnership to revolutionize worldwide money transfers to the Philippines. The tie-up is designed to provide super fast remittances for bank deposits and cash pickups within minutes at all BDO-EPCI branches. XOOM.com allows individuals to send money from any Internet-enabled computer to family, friends and businesses worldwide. XOOM Corporation was founded in 2001 in San Francisco and is backed by leading venture firms Sequoia Capital, New Enterprise Associates and Fidelity Ventures. www.xoom.com

2. Identify then, how does this company use e-commerce to achieve strategic advantage.
The partnership with XOOM.com will now provide faster and more convenient money transfers to our customers. Additionally, we believe that our increased capabilities brought about by the merger between EPCI and BDO shall be instrumental in driving business. With a click of a mouse, money sent to any BDO*-EPCI account by XOOM.com customers will be available to the recipient in just hours. The super fast bank deposit within hours is provided through XOOM’s proprietary technology. Customers also have the option of picking up cash within minutes from over 1,800 BDO locations, including the SM Malls and Cebuana Lhuillier locations.XOOM ensures that financial transactions coursed through their system are highly secure as the company uses state-of-the-art technology to protect the client’s personal data.

3. Describe the benefits derived from this strategy.
The partnership with BDO provide a more convenient remittance for our Filipino clients. BDO’s network offers faster transactions and more disbursement options for their customers. Through XOOM.com, remitters can easily send money online anytime, without leaving their home or office. Money can be received seven days a week, on extended banking hours through BDO’s wide network of remittance channels, like BDO branches, On-Site outlets and SM Forex counters in SM Department Stores, Cebuana Lhuillier locations and supermarkets.

Question no.6

Research one multinational corporation like Procter and Gamble, Unilever, IBM, Microsoft, Honda and etc. Identify and describe how their subsidiaries are managed and how technology has assisted them in their corporate and/or local operations. Further, identify one Philippine company that has gone worldwide (eg. Jollibee and BENCH) and describe their strategies. Evaluate the strategies of foreign companies with that of Philippine corporations.

Sony Corporation is a multinational conglomerate corporation headquartered in Tokyo, Japan. Sony Corporation is the electronics business unit and the parent company of the Sony Group, which is engaged in business through its five operating segments—electronics, games, entertainment (motion pictures and music), financial services and other. These make Sony one of the most comprehensive entertainment companies in the world. Sony's principal business operations include Sony Corporation (Sony Electronics in the U.S.), Sony Pictures Entertainment, Sony Computer Entertainment, Sony BMG Music Entertainment, Sony Ericsson and Sony Financial Holdings.

Sony is committed to strong corporate governance. As a part of this effort, Sony adopted a "Company with Committees" corporate governance system under the Japanese Company Law. In addition to complying with the requirements of laws and regulations, Sony also has introduced its own mechanisms to help make its governance system even more sound and transparent, including strengthening the separation of the Directors' function from that of management and advancing the proper functioning of the statutory committees. Under this system, the Board of Directors defines the respective areas for which each Corporate Executive Officer is responsible and delegates to them decision-making authority to manage the business, thereby promoting the prompt and efficient management of the Sony Group.

Question no. 5

As a future manager, What is your computer ethics program? Justify each activity.
As a future manager, I would establish a computer ethics program that could develop a good relationship among the employees and the computer. Where they would learn how to respect each other and most specially, the company. For example:

(1) -Any employee should not invade, access, or interfere other persons private files on the computer especially confidential files and so that they can't also spread computer viruses w/c is unethical. Reading other people’s e-mail messages is as bad as opening and reading their letters: This is invading their privacy. Obtaining other people’s non-public files should be judged the same way as breaking into their rooms and stealing their documents.
(2) -Any employee should not use other people's computer resources without authorization: Multiuser systems use user id’s and passwords to enforce their memory and time allocations, and to safeguard information. You should not try to bypass this authorization system. Hacking a system to break and bypass the authorization is unethical.
(3) -Any employee should not use a computer to steal: Using a computer to break into the accounts of a company or a bank and transferring money should be judged the same way as robbery. It is illegal and there are strict laws against it.

Question no.4

If you are just a student of RMMC and not currently working, cite a manual procedure here in our school which you prefer to computerize. Describe how this system should function and how can this help the employees and the students of RMMC.

As a student of RMMC, I wish to have a computerized touch-screen bulletin. In such a way there is no need to write down lots of posts and wasting paper materials for informing students of the latest news and updates about our school. It could be a touch-screen computer that students can easily inquire about any issues and news they wanted to know. In just a click away, we students can know latest updates not only from our each departments but also from others...",)

question #3

Justify or contradict these trends by citing examples.

MIS Trends:

-MIS users are more knowledgeable.
-More computing power is available to the user.
-Resistance to the implementation of emerging MIS is subsiding.
-Connectivity.
-MIS is becoming one of the primary means of increasing productivity.
-Companies are using MIS as a competitive strategy.
-MIS is becoming integral to the decision-making process.
-The end user is becoming the focus MIS activity.

The trends in MIS are definitely true because company who are using MIS are competitive and have the edge from others. They're also more productive because of having MIS system they can easily and effectively run their business. MIS users are more knowledgeable, because they can easily adapt from the changes that's happening in our world today. They do not remain on the old fashioned way which is manual because they don't want their company to be behind on the latest trends that arises nowadays. They want their company to be progressive and be competitive among others, maybe thats why resistance to the implementation of emerging MIS is subsiding.
With regard with its connectivity, people can easily communicate with others with no hassle and because millions of people nowadays uses internet. For example, business companies can just promote and sell their products online so customers can just easily search to find and buy the products that they need with no hassle of going to the stores.

Emily Rose Evidientes

Question #2

How can the manager and employees make use of information as a strategic/competitive advantage over other competitors?

The employment of computer and information systems managers is expected to grow faster than the average for all occupations through the year 2014. Many managers possess advanced technical knowledge gained from working in a computer occupation. Job opportunities will be best for applicants with computer-related work experience; a master�s degree in business administration (MBA) with technology as a core component, or a management information systems degree; and strong communication and administrative skills.The concentration in Information Management teaches both general managers and information system professionals how to leverage information technology to improve organizational strategy, operations, innovation, and effectiveness.
Computer and information systems managers play a vital role in the technological direction of their organizations. They do everything from constructing the business plan to overseeing network security to directing Internet operations.
Computer and information systems managers plan, coordinate, and direct research and design the computer-related activities of firms. They help determine both technical and business goals in consultation with top management, and make detailed plans for the accomplishment of these goals. For example, working with their staff, they may develop the overall concepts of a new product or service, or may identify how an organization�s computing capabilities can effectively aid project management.

Emily Rose Evidientes BSC MA3

feedback about MIS topic

Activity No.1

I think MIS is a very important part in a business. Because it helps a lot to run effectively and efficiently a business, so that it will be fast and productive with the help of MIS.

Emily Rose Evidientes

MIS definition

Management Information Systems (MIS) is the term given to the discipline focused on the integration of computer systems with the aims and objectives on an organization.

The development and management of information technology tools assists executives and the general workforce in performing any tasks related to the processing of information. MIS and business systems are especially useful in the collation of business data and the production of reports to be used as tools for decision making.